Privacy Policy

1 Introduction

Your privacy is fundamentally important to us at Lumora. This Privacy Policy outlines how we collect, use, process, and protect your personal information when you use our services. By using Lumora, you agree to the practices described in this document.

2 Information We Collect

To provide a seamless experience, we collect the following types of information:

• Account Data: Username, email address, encrypted password, and profile information.
• Usage Data: How you interact with Lumora, including active sessions, communication logs, and feature usage.
• Device & Network Data: IP address, browser type, device identifiers, and operating system details to ensure platform security.

3 How We Use Your Information

Your data is used strictly to enhance your Lumora experience. We use it to:

• Create, authenticate, and manage your user account.
• Deliver features like SaChat, VaultX, and LumoraShow reliably.
• Monitor for abusive behavior, spam, and security vulnerabilities.
• Send essential notifications regarding updates or security alerts.

4 Data Sharing & Disclosure

We do not sell your personal data. Your information is only shared under the following strict circumstances:

• With trusted third-party service providers (like hosting providers) under strict confidentiality agreements.
• When required by law or to respond to legitimate legal processes.
• To protect the rights, property, or safety of Lumora, our users, or the public.

5 Data Security

We employ enterprise-grade security protocols to protect your data, including end-to-end encryption for sensitive fields and secure socket layers (SSL) for transmission. However, no digital platform is 100% secure. You are responsible for safeguarding your password and account credentials.

6 Your Rights & Account Deletion

You have total control over your data. You may request access to, correction of, or deletion of your personal information at any time. When you choose to delete your account, your data will be permanently purged from our active systems, subject to legal retention obligations.

7 Policy Updates

We may update this Privacy Policy from time to time as Lumora evolves. We will notify you of any material changes via in-app announcements or email. Continued use of the platform constitutes your acceptance of the revised policy.